Hacienda Tres Rios Resort Spa & Nature Park, Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

Hacienda Tres Rios Resort Spa & Nature Park is an environmentally responsible luxury resort offering exclusive access to Tres Ríos Nature Park. It features award-winning sustainable tourism practices set within a stunning 326-acre natural paradise. The resort integrates acclaimed architectural designs with luxurious amenities and diverse recreational options, making it a unique destination in the Riviera Maya.

Location

Located just 15 km from Aeropuerto de Playa del Carmen, the resort is easily accessible and close to notable landmarks such as the Mayan ruins at Tulum. The surrounding area is rich in natural beauty and offers a serene ambiance, making it an ideal retreat.

Rooms

The resort offers a range of accommodations, including La Herencia Suites with butler service and private roof garden access. Each suite features 300 thread-count Egyptian cotton linens, extra-thick luxury mattresses, and a pillows menu for personalized comfort. Balconies offer views of the ocean, pool, or garden.

Eat & Drink

Hacienda Tres Rios features six onsite restaurants offering international and Mexican cuisines. Signature culinary experiences include gourmet options at Alebrije, serving regional specialties like duck and lobster. Guests can also enjoy casual dining with pizzas and other snacks across various locations.

Leisure & Business

The resort provides a variety of recreational activities, including snorkeling, kayaking, and nature hikes through Tres Ríos Nature Park. The full-service spa offers numerous wellness treatments for guests seeking relaxation. Daily activities and entertainment options keep guests engaged throughout their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Mangrove View 1 pax

Max:

1 person

60 m²

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Junior Suite Mangrove View 3 pax

Max:

3 persons

60 m²

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Junior Suite Mangrove View 2 pax

Max:

2 persons

60 m²

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 10.8 km

Airports

Aeropuerto de Playa del Carmen (PCM) 14.5 km

Cancun (CUN) 46.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exciting Activities

During my stay, I was thrilled to take part in the kayak and bike tours led by knowledgeable guides like Diego and Isaac. The bike ride through the mangroves was invigorating, and kayaking down the river felt like a mini adventure. The staff's enthusiasm made every activity enjoyable and nice!

Liam123. United Kingdom, 2024-05-15Read full review on

Delicious Buffet

The dining experience was really good! I particularly loved the outdoor buffet where the variety of fresh, made-to-order options was impressive. The breakfast staff, especially Jesus and Sarah, prepared the most good omelettes to start my day right. Each meal felt like a treat, with something delicious each time!

Emily_S. Canada, 2024-07-20Read full review on

Relaxing Spa Experience

I indulged in a hot stone massage at the spa, and it was nothing short of divine. My therapists, Sandra, Jose, and Viviene, were incredibly skilled and made sure I felt pampered throughout the entire session. This experience was a perfect way to unwind amidst nature and recharge after my active adventures.

RobertJ_88. Australia, 2024-08-30Read full review on

Comfortable Suites

I stayed in a one-bedroom suite that was spacious and well-equipped. The private balcony with a jacuzzi was a lovely surprise, and the room was always impeccably cleaned. The kitchenette was handy for quick snacks, and the mini fridge stocked with water made it convenient to stay hydrated during my adventures.

Luke99. New Zealand, 2024-06-25Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Currency exchange
ATM/Cash machine
Souvenir shop
Hairdresser
Bicycle storage

Sports & Fitness

Fitness centre
Kayaking
Tennis
Fitness studio

Services

24-hour room service
Car hire
Bicycle hire
Laundry
Medical facilities service
Shops/Commercial services

Dining

Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Business

Conference room

Children

Cots
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities

Bathroom

Hair dryer

Media

Flat-screen TV
Cable/ Satellite television
Paid films
Telephone
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

Map view

street view

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

City landmarks

Museum

Zona Arqueologica Tulum

620 m

Golf Course

El Camaleon Golf Course

2.9 km

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

4.1 km

Beach

Playa Maroma

4.1 km

Punta Bete

4.1 km

Calle Xcalacoco North of Playa del Carmen

Playa

4.9 km

Nearby

Event hall

Salon Tres Rios I

80 m

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

8.6/10

Great

Rooms

9.3

Location

8.5

Service

10.0

Dining

8.8

4.5/5 based on 11436 reviews

#78 of 329 hotels in Playa del Carmen based on Tripadvisor

Martin

United States, January 2025

9.0/10

My stay at this resort was truly delightful! It offers a plethora of free amenities like snorkeling and kayaking, which added a lot to my experience. The rooms were spacious and clean, ensuring a comfortable stay. The staff were incredibly attentive and made me feel welcomed throughout my time there. While I loved the variety of food options available, the location had some limitations due to beach conditions affected by seaweed. Overall, it was a great value for the amenities and services provided.

Rooms

9.0

The rooms were spacious, clean, and equipped with a well-stocked fridge. The beds were incredibly comfortable, making it easy to unwind after a day of activities.

Service

10.0

The service was friendly and attentive. Miguel at the Grill and Glendi and Daniel at Alebrije were particularly exceptional, making meals enjoyable.

Location

7.0

The location was well spread out, which allowed for both quiet relaxation and fun activities, although the beach had some sargassum and was not ideal for swimming.

Dining

9.0

The dining experience was fantastic with a massive range of choice that was delicious, especially the breakfast options and the sweets at the Café.

Facilities

10.0

The resort's facilities were top-notch, from the pool area to the spa and activities available. Everything felt well maintained and suitable for families.

Austin

United States, November 2024

9.4/10

My stay at Hacienda Tres Rios was delightful! The resort offers a peaceful atmosphere, perfect for relaxation. The staff was incredibly attentive, making my experience memorable. The food quality has definitely improved, and there’s plenty of dining options. However, the ice cream machine was sadly out of order during my visit. Overall, excellent value for a family-friendly vacation spot.

Rooms

9.0

The rooms were spacious and very clean, which made it relaxing to unwind. I felt comfortable sleeping there.

Service

10.0

The service was exceptional! Staff like Enrique, Antonio, and Victor were always there to help, making our stay worry-free.

Location

9.0

The resort is nestled in a natural mangrove jungle reserve, creating a beautiful and serene setting to recharge and escape the daily hustle.

Dining

8.0

The dining options were diverse and delicious. I particularly loved the Portobello restaurant, and breakfast was consistently great.

Facilities

9.0

The resort has fantastic facilities, including multiple pools and an entertaining kids' club that kept my son engaged.

Bob

United States, October 2024

9.2/10

I had a beautiful vacation at the resort with my family, packed with fun family activities and a gorgeous atmosphere. The rooms were spacious and well-maintained, which made our stay comfortable. Dining was a highlight with delicious options, though I found the cocktail selection lacking. Overall, a fantastic experience worth the value, despite a few minor drawbacks.

Rooms

9.0

The rooms were spacious with great hot tubs on the deck and provided quality toiletries, making our stay comfortable and enjoyable.

Service

10.0

The service was exceptional, with the staff going above and beyond to accommodate us from reserving pool spots to providing quick room service.

Location

9.0

The resort is beautifully situated with easy access to activities like kayaking and snorkeling, which is perfect for adventure seekers.

Dining

8.0

Dining options were fabulous with a variety of delicious cuisines available, although the cocktail offerings could use some improvement.

Facilities

10.0

The facilities were impressive with fun recreational activities like snorkeling and bike tours included for free.

Nathan

United States, September 2024

6.4/10

Rooms

Service

Location

Dining

Facilities

Anthony

United States, September 2024

9.6/10

I had an exceptional stay at the hotel with a beautiful room and outstanding service from staff, especially Diony, our amazing waitress. The all-inclusive package made everything convenient and enjoyable, though I did have some noise issues during the night. Overall, it was a great experience that I would recommend for anyone looking for a fun and relaxing getaway.

Rooms

10.0

The room was beautiful, spotlessly clean, and came with a large bathroom and a balcony with a soaking bathtub.

Service

10.0

The service was excellent, especially from waitstaff like Diony and Luis, who were attentive and went above and beyond.

Location

9.0

The hotel is set in a stunning location with lush surroundings and easy access to nature activities, making it a picturesque place to unwind.

Dining

10.0

The dining experience was phenomenal with diverse options at various restaurants, all of which offered top-quality meals.

Facilities

9.0

The facilities were fantastic, including well-maintained pools and a beachfront area perfect for relaxation.

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